Buckinghamshire residents, carers and community groups will need to use Joy Marketplace as the main directory for adult services, local groups, organisations and activities from 1 July 2026.
The new platform is replacing Bucks Online Directory. Groups that currently advertise through the old directory are being asked to create a fresh listing on Joy Marketplace so residents can continue to find their service in one place.
Joy Marketplace takes over from 1 July
Joy Marketplace will become the main online route for finding adult support, community activity and local organisations across Buckinghamshire.
The change affects people who use online directories to look for care-related support, wellbeing groups, voluntary organisations, social activities and other local services. It also affects providers whose current visibility depends on a Bucks Online Directory listing.
The council’s notice sets out a clear handover point: from 1 July, Joy Marketplace replaces Bucks Online Directory as the place to search and promote adult services in Buckinghamshire.
Current listings need to be recreated
Organisations already listed on Bucks Online Directory should not assume their entry will continue automatically. The practical step is to create a new listing on Joy Marketplace.
That applies to community groups, service providers, local organisations and activity organisers who want residents to keep finding them after the switch.
For listed groups, the key risk is a gap in visibility. If a service depends on referrals from residents, families, carers or professionals, setting up the new listing before the changeover will reduce the chance of people landing on outdated information.
Residents and carers should update where they search
For residents, the main change is where to look. Anyone searching for adult services or local support in Buckinghamshire should expect Joy Marketplace to become the current directory from 1 July.
Similar local directory changes are being seen elsewhere in the UK as councils and public bodies try to make support easier to search online, including wider moves toward digital access to local mental health and community services.
What service providers should do now
Providers with an existing Bucks Online Directory entry should:
- Check whether their organisation, group or activity is currently listed.
- Create a new Joy Marketplace listing before the 1 July switch.
- Make sure contact details, service descriptions and eligibility information are current.
- Review any website, leaflet or email wording that still points residents to Bucks Online Directory.
The change covers Buckinghamshire adult services, groups, organisations and activities, with Joy Marketplace becoming the single advertised place for those listings from 1 July 2026.
Source: Buckinghamshire Council
Source check Source trail
This article was prepared from Buckinghamshire Council’s published update about the directory change.
- Confirmed the replacement platform named in the notice: Joy Marketplace.
- Checked the affected directory named in the notice: Bucks Online Directory.
- Checked the stated changeover date: 1 July.
- Kept the geographic scope to Buckinghamshire adult services and community listings.
- Source
- Buckinghamshire Council
- Scope
- Buckinghamshire
- Updated
- 2026-06-03 15:18
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